POLICY

All items must be returned new, in their original condition- unworn, unused, unwashed, undamaged- with all original tags in place, and packed in the original packaging within 10 days of receiving your order.

Returns that do not meet our policy will not be accepted and will be sent back to you or deducted from the refunded amount.

Faulty goods

Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Please be aware that items which have been damaged as a result of normal wear and tear, by accident, or your own misuse, will not be considered faulty.

If your item is faulty when you receive it, you must contact our customer service immediately at atelier@mimineag@gmail.com.

Colours

We have made every effort to display the colours of our products that appear on MIMINE AG as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.